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Complete Guide to Fix Mobile Printing Issues on iPhone and AndroidShop
Mobile printing is supposed to make life easier—tap, print, and you’re done. But when your phone refuses to connect to the printer or the print job won’t go through, frustration kicks in fast. Whether you’re using an iPhone or Android, mobile printing problems are extremely common and usually easy to fix with the right steps.
This beginner-friendly guide covers the most common mobile printing issues and how to fix them quickly at home—no tech skills required.
- Check Wi-Fi and Network Connection : Your phone and printer must be on the same Wi-Fi network. This is the #1 reason most mobile printing fails. To fix, ensure both devices are connected to the same Wi-Fi name (SSID). Restart your Wi-Fi router. If using a dual-band router, connect both devices to either 2.4 GHz or 5 GHz—not one on each.
- Restart Your Printer : Sometimes the printer’s internal software freezes. To fix, turn the printer off. Unplug it for 30 seconds. Plug it back in and power it up. Try printing again. This simple reset solves most connection issues.
- Update or Reinstall the Printing App : Most printers require a companion app to work properly on mobile. iPhone users - install or update AirPrint, compatible apps or the official brand app (HP Smart, Canon Print, Epson iPrint, Brother iPrint&Scan). Android users - install/Update the printer’s companion app. Make sure the Printer Plug-in Service for your brand is installed and enabled. Common plug-ins - HP Print Service Plugin. Canon Print Service. Epson Print Enabler. Brother Print Service.
- Make Sure AirPrint (iPhone) or Mobile Print Service (Android) Is Enabled : On iPhone - AirPrint works automatically, but it requires Printer and phone on the same network & AirPrint-enabled printer. Check your printer’s manual to confirm AirPrint compatibility. On Android - Go to Settings > Connected devices > Connection preferences > Printing and Make sure your printer plug-in is ON.
- Check Printer Status (Paper, Ink, and Errors) : The issue might not be your phone at all. Fix - Ensure paper tray isn’t empty, check for jams and clear them, verify ink or toner isn’t low, look for blinking error lights or on-screen messages. Fix the issue and retry printing.
- Enable Bluetooth or Wi-Fi Direct (If Your Printer Supports It) : Some printers allow mobile printing without Wi-Fi. Wi-Fi Direct Printing - Press the Wi-Fi Direct button on the printer. Connect your phone to the Wi-Fi Direct network. Print through the app. Bluetooth Printing - Turn on Bluetooth on both devices, pair them, open the printer app and print. This is especially useful when your home Wi-Fi is unstable.
- Reset Network Settings on Phone (Last Resort) : If nothing works, your phone may have a network configuration problem. On iPhone - Settings > General > Transfer or Reset > Reset > Reset Network Settings. On Android - Settings > System > Reset > Reset Wi-Fi, Mobile & Bluetooth.
- Bonus Tips for Smooth Mobile Printing : Keep firmware updated on your printer (via the brand app), Avoid printing large files over weak Wi-Fi, Reboot your phone regularly, Move the printer closer to the router.
Final Thoughts
Mobile printing issues on iPhone and Android can be annoying, but most of them come down to network problems, outdated apps, or simple printer errors. With the steps above, you should be able to resolve most issues in minutes and get back to printing smoothly.
If your printer still won’t print, it may need professional support or a firmware update—something many users overlook.
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